Knowledge

How to register Apple Business in Vietnam

Vietnamese companies register for Apple Business at business.apple.com with the legal name on the licence, tax ID, address, website and an email on the company domain. You need a D-U-N-S number and someone with authority to answer Apple's verification call. ABMDM can prepare the file if you do not yet have an account.

an operations lead preparing company registration papers at a desk

Documents to prepare

Open business.apple.com on a computer. Do not enrol with a salesperson's personal Apple Account.

Prepare this first:

ItemRequirement
Legal nameExactly as on the business licence
Tax ID and head-office addressMust match the licence and the D-U-N-S record
WebsiteA live company site
EmailOn the company domain, not used as another Apple Account
ApplicantA real person's name, not a title such as “IT Store”
Verification contactA director or person with authority who will answer the phone

A missing accent or a missing “Ltd” in the legal name can get the file rejected. Compare it with the licence before you send.

Background on the portal is in what Apple Business is. The number itself is in what a D-U-N-S number is.

Look up or request a D-U-N-S number

Many Vietnamese companies already have a D-U-N-S number and do not know it. Look it up before you request a new one, using the tool on Apple's account help pages.

If you have no number, send the legal-entity details to Dun & Bradstreet for a free assignment. Apple says that after you submit, allow up to five business days for D&B to issue the number; then allow up to two business days for Apple to receive the data from D&B. Paying for faster processing does not shorten that wait.

A D&B representative may call about business type and headcount. Keep the licence at hand. Do not buy a “rush” package if you only need the free identifier for Apple Business.

Submit the application and wait for Apple's call

Enter the organisation, the D-U-N-S number and the verification contact. Apple emails that the enrolment is in review.

Apple calls the verification contact to ask whether they know the applicant and whether the organisation agrees to use Apple Business. That person must answer and clearly agree. Avoid a switchboard number that nobody picks up.

The registration guide walks through the steps. If you need to file now, call 0913 081 986.

After approval

Create an administrator account and invite the IT lead or shop owner. Download the public key from ABMDM, add a device-management server in Apple Business, and upload the token to ABMDM. Set ABMDM as the default for new devices.

Assign serials for devices bought through the business channel. Add retail-bought devices with Apple Configurator on iPhone.

Asking ABMDM to file for you

If international paperwork is unfamiliar, use the Apple Business registration service: 13,000,000 VND, covering the file, D-U-N-S, verification and connecting ABMDM. The price is on the pricing page.

You still own the Apple Business account. ABMDM does not take ownership of your portal. After the connection, devices enrol at power-on.

Common file errors

The legal name is missing “Ltd”, has an extra mark, or does not match D-U-N-S. Fix D&B first, wait for Apple to receive the data, then send again. Do not file two different names at once.

A Gmail address that already created a personal Apple Account. Use a new email on the company domain that has never been attached to iCloud.

The verification contact is a switchboard. Put the director's or authorised person's mobile number, and tell them to answer during business hours.

The website is down and only a Facebook page exists. Apple looks at the legal entity on the web. Put up a company page with tax ID and address before you send.

You file without a D-U-N-S number. Look up or request it free first, wait until Apple has the number, then submit.

What the verification call is like

Apple calls the person you named. The questions are whether they know the applicant, whether that person may open Apple Business for the company, and whether the company name is correct. Answer clearly, agree or refuse. Do not have a salesperson take the call.

After the call, watch email. If approved, open the portal, create an admin, invite the operator, connect the MDM. If the file is returned, fix exactly what Apple named, once, so it matches the licence — do not resend the old version.

Handing out the first device after you connect

Pick a device the shop owns that has not gone to a customer. Assign its serial in Apple Business to the ABMDM server. Power it on and complete setup. It should receive configuration and show company details if you set a custom setup screen.

From ABMDM send a lock with a message and the shop phone number, then unlock. Check the log: the right person, the right time. Only then enrol in bulk.

Retail-bought devices: reset to the initial setup screen, scan with an iPhone that has Apple Configurator and an Apple Business sign-in, then assign the server. Do not skip this; a retail serial does not appear on the portal by itself.

Shops with several branches should let one named person add devices. Random adds assign the wrong server.

All articles · What is MDM? Mobile device management for business · What is Apple Business? The change from April 2026 · What is a D-U-N-S number? How to get one free

Frequently asked questions

Can a household business register for Apple Business?

Apple verifies a legal entity. Use the name on the licence and the tax ID. If the file does not match the D-U-N-S record, Apple sends it back. For help, call 0913 081 986.

Can we register with a Gmail address?

Use an email on the company domain that is not tied to a personal Apple Account. A domain email helps Apple treat this as an organisation, not a personal account.

How long after we apply can we use the portal?

Timing is set by Apple and Dun & Bradstreet, not a fixed number of days you can promise a customer. After you have a D-U-N-S number, Apple still has to receive the data and call a person with authority.

What does ABMDM's filing service include?

The Apple Business registration service is 13,000,000 VND and covers the file, the D-U-N-S number, Apple verification and connecting ABMDM. See pricing.

After we register, must we use ABMDM?

No. Apple Business is Apple's portal. You choose the MDM afterwards. Connect ABMDM when you need tiered locks, VietQR, the API and VAT invoices.

Want advice tailored to how you operate?

Call 0913 081 986 (8am–9pm, every day) or leave your details and we will call you back.