Knowledge

iPhone and iPad management knowledge for business

What MDM, the 2025 data law, DDM, Knox Guard, reclaiming phones, MDM pricing and free vs paid management are — for shop owners and IT leads.

a manager reviewing a list of company iPhones on a laptop

What is MDM? Mobile device management for business

MDM is business software that enrolls iPhones and iPads then locks them remotely. This article covers what MDM does, legal limits and when a shop needs it.

the Apple Business website open on an office computer

What is Apple Business? The change from April 2026

From 14 April 2026 Apple merged its portals into Apple Business with free basic device management. What Vietnamese shops still need from a paid MDM.

an operations lead preparing company registration papers at a desk

How to register Apple Business in Vietnam

Apple Business registration needs a legal entity, company-domain email and D-U-N-S number. Documents, Apple verification, and how ABMDM can file for you.

a business licence next to a computer used to look up a D-U-N-S number

What is a D-U-N-S number? How to get one free

A D-U-N-S number is Dun & Bradstreet nine-digit ID Apple uses to verify a legal entity. Lookup, free request, wait times and paid-upgrade pitches.

an employee receiving a company iPhone at an office counter

Company iPhone management software: how to choose

Choose company iPhone management software by the job: staff devices, kiosks or instalments. Solution groups, Vietnamese law and running costs.

a manager sending a lock command on a laptop while an iPhone shows a shop message

Lock a company iPhone remotely, within the law

Remote-lock a company iPhone when it is lost, staff leave, or an instalment is overdue. Covers lock, Lost Mode, logs and Vietnamese legal limits.

a used-phone buyer checking an iPhone setup screen at a shop counter

MDM-locked iPhone: how to check a used phone

An MDM-locked iPhone still belongs to an organisation on Apple's portal. On-device checks, ABMDM serial lookup, and why stripping MDM is unlawful.

a company iPhone on a desk showing the organisation name during setup

What is Supervised mode on iPhone?

Supervised mode means the iPhone is under organisation control and takes full company configuration. How devices become supervised and the legal limits.

one iPhone scanning another iPhone that is on the initial setup screen

Apple Configurator: add a retail iPhone

A retail-bought iPhone does not enrol itself in Apple Business. Use Apple Configurator on iPhone to add the serial, assign ABMDM, then power on.

a returned company iPhone on a desk while a manager checks the MDM console

Activation Lock on company iPhones

Activation Lock ties a phone to an Apple Account. Company iPhones in ABMDM can be reclaimed. A used phone locked to someone else cannot be opened.

a shop counter handing over an instalment iPhone while the customer signs a contract

iPhone instalments with MDM, within the law

On an instalment iPhone the shop keeps title until paid in full. Covers the MDM model, Civil Code 453, 7am–9pm reminders, VietQR and lawful locks.

an iPhone on a desk showing an overdue reminder and a VietQR code

Tiered locks when an instalment is overdue

Three lock tiers when an instalment is overdue: reminder and app blocks, more limits, then the payment screen. Reminders 7am–9pm; unlock on VietQR payment.

a staff member handing a leased iPad to a business customer at a counter

Leasing iPhones and iPads to a business

A leased iPhone or iPad stays the lessor's property. Enrolment, remote lock, reclaim, how leasing differs from instalments, and legal limits.

an iPad on a stand at a shop counter showing a sales app

iPad kiosk for a shop counter: what works now

An iPad kiosk is a counter sales device. Single-app lock on ABMDM is still Coming soon. Live restrictions, Supervised mode, and personal iPads.

an employee receiving a company iPhone with a handover form on the desk

Staff phone management within the law

Manage staff phones that the company owns: reclaim them, do not read messages, treat location as sensitive. A home phone only with written consent.

an operations lead reading a legal printout at a desk with a company iPhone beside the papers

Vietnam’s 2025 data law for device fleets

Law 91/2025/QH15: location is sensitive data, viewed only when a device is lost or overdue, with a log. Device fleets need consent, roles and a policy.

a whiteboard sketch of device management in a Vietnamese office, an iPhone on the desk

What is DDM? Apple’s newer device management

DDM is Apple’s Declarative Device Management: the device reports its own state. On ABMDM the whole DDM group is still Coming soon, not in the service yet.

an Android phone on an instalment counter next to a paper contract

What is Samsung Knox Guard?

Knox Guard is Samsung’s technology to lock Android phones on instalments. ABMDM is building this track. Today the service supports iPhone and iPad.

a reclaim desk with a company iPhone, a leaving form and a tray for returned devices

Reclaim an iPhone when staff leave

Reclaim a company iPhone when staff leave: remote lock, retrieve the iCloud code if it is in ABMDM, wipe company data. Do not open a stranger's phone.

several company iPhones on a desk while someone pushes a Wi-Fi configuration

Push Wi-Fi and apps to company iPhones

ABMDM pushes Wi-Fi, VPN and certificates to company iPhones. Buying apps and silent install via Apple Business is still Coming soon. Hiding apps is live.

a shop owner reviewing a pricing table on a laptop, iPhone boxes beside it

MDM software cost: per device or a bundle?

ABMDM is priced per device seat, six-month terms, VND, VAT invoices. Starter 150,000 VND; Professional 100,000 VND plus a 6,650,000 VND activation fee.

a person comparing two columns on a whiteboard: Apple’s portal and a paid MDM

Apple’s free MDM and when to pay

Apple Business includes free basic device management. Vietnamese shops that need tiered locks, VietQR and VAT invoices connect a paid MDM such as ABMDM.

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